For Patients: Support Staying On Your Medications

Managing multiple medications for chronic conditions can be confusing and overwhelming. The SynerGrx clinical pharmacy team is here to help you stay on track, understand your therapy, and avoid complications—so you can focus on living your life, not worrying about your meds.

How We Help Patients

  • Personalized Medication Reviews
    We review your full medication list, including prescriptions, over-the-counter products, and supplements, to make sure everything is safe and appropriate.
  • Adherence Support
    We help you create a routine that works for you—using tools like pillboxes, reminders, blister packs (if your pharmacy offers them), and follow-up calls.
  • Side Effect & Safety Monitoring
    If you have questions about side effects or interactions, our pharmacists can help you decide what’s normal and when to call your doctor.
  • Refill and Access Assistance
    We help coordinate refills with your pharmacy and doctor, assist with prior authorizations, and connect you to cost-saving programs when possible.
  • Education in Plain Language
    We explain your medications in terms you can understand—what they do, how they work, and why staying on them matters.

Who Can Participate?

If your doctor’s office or health plan partners with SynerGrx, you may be eligible for pharmacist support at little or no cost to you. Patients who benefit the most often:

  • Take several medications
  • Have two or more chronic conditions
  • Have recently had a hospital or ER visit
  • Feel overwhelmed by managing their health at home

What We Ask From You

To get the most from our services, we ask you to:

  • Keep a complete list of your medications
  • Answer our calls or messages when we check in
  • Share any changes in your health, medications, or insurance
  • Be open and honest about what is difficult—cost, side effects, remembering doses, or anything else

You can stop services at any time by letting your provider or our team know, but we think you’ll find having a pharmacist in your corner makes a real difference.

For Providers: Adherence & Quality Performance Solutions

SynerGrx partners with practices, ACOs, and health plans to improve adherence and quality performance across populations with chronic disease. Our clinical pharmacists act as an extension of your care team, focusing specifically on medications, PDC, and drug-related quality metrics that directly impact your contracts and revenue.

Why Pharmacists?

  • Medication Experts
    Pharmacists are uniquely trained to optimize therapy, identify drug-related problems, and address adherence barriers.
  • Focused on What You’re Measured On
    Many key quality metrics—especially in Medicare—are tied directly to medication use, persistence, and outcomes. We help you perform where it matters.
  • Extend Your Team Without Hiring Full-Time
    We plug into your workflows and existing tools, so you gain capacity without taking on full-time FTEs or building a new department.

Our Core Services

1. Medication Adherence & PDC Programs

We design and operate pharmacist-led programs to:

  • Identify patients at high risk for nonadherence
  • Proactively monitor fills, gaps in therapy, and PDC
  • Conduct targeted outreach to address side effects, cost, and confusion
  • Coordinate with pharmacies, prescribers, and payers
  • Report performance and trends back to your leadership

2. Quality Measure Support & Reporting

We align our work with your existing quality and value-based care goals, including:

  • Medication adherence quality measures (e.g., PDC thresholds)
  • Chronic disease measures where medications drive control
  • MIPS, ACO, and health plan quality programs
  • Preventive measures such as immunizations and appropriate therapy use

3. Comprehensive Medication Management (CMM)

For high-risk patients, our pharmacists perform detailed, longitudinal medication management, including:

  • Medication reconciliation and optimization
  • Lab and vitals review for safety and efficacy
  • Collaborative care planning with physicians
  • Ongoing monitoring and follow-up for complex regimens

Note: If you bill for CCM or other care management codes, our work can complement those programs. We’re happy to support existing CCM/RPM infrastructure while keeping the patient-facing story focused on adherence and quality, not just “CCM.”

How Engagement Works

  • Discovery & Alignment
    We review your current quality performance, risk contracts, and existing care management programs to understand priorities.
  • Program Design
    Together we define target populations (e.g., specific drug classes, payers, or value-based contracts) and build workflows that fit your practice.
  • Implementation & Integration
    We integrate our pharmacists into your existing processes and systems—EHR, registries, population health tools, or pharmacy data feeds.
  • Ongoing Reporting & Improvement
    We provide regular updates on adherence trends, PDC performance, and impact on your quality metrics, refining programs along the way.

Benefits for Your Organization

  • Improved PDC and adherence rates
  • Better performance on quality measures tied to reimbursement
  • Reduced ER visits and hospitalizations driven by poor medication use
  • Higher provider and patient satisfaction from better-managed therapy
  • Scalable, pharmacist-driven infrastructure without large hiring costs